SAP CRM

The new era of Customer Experience

THE SAP HYBRIS SUITE FOR MEDIUM AND LARGE COMPANIES

In 2013, the incorporation of the Hybris firm with the SAP giant changed the course of events.
Since then, the SAP Hybris suite has become a point of reference for medium and large companies operating in the most diverse sectors.
Although SAP Hybris is today known as one of the best CRM tools, the potential of this advanced solution goes well beyond the relationship with customers, involving multiple business areas.
It is a key technology for organizing and managing the customer journey in all its phases, obtaining results that meet the modern expectations of an audience strongly oriented towards digital and the web.
Take advantage of our services and find out how to integrate SAP CRM into your company.

INNOVATIVE FUNCTIONS OF SAP CRM

SAP CRM can be successfully used in different areas to perform operations of calculation, analysis, control and monitoring.
The multidisciplinary approach of our group allows us to browse among the different products of the Hybris suite dedicated to marketing (Hybris Marketing), turnover (Hybris Billing), commerce (Hybris e-commerce), sales (SAP C4C and SAP CRM), and finally to assistance and customer service.
A complete package, configurable according to the needs of each, essential to create a state-of-the-art shopping experience, and to increase knowledge of their customers via the web, social media and more.
All this thanks to the integration of SAP CRM in their systems and applications, with flexible use modes such as cloud and mobile (SAP FIORI).

KC GROUP

KC GROUP EXPERIENCE AND CERTIFICATIONS

As for the other spheres of expertise, such as with SAP CRM, our group can depend on decades of experience gained in the field and continuous training of personnel.
KC Group technicians can solve specific tasks in collaboration with an internal team or in total autonomy, with the most significant SAP certifications such as SAP Enterprise Architect, SAP Process Integration and SAP HANA Implementation.
We work all over the world by providing on-site surveys, direct consulting, remote support and dedicated monitoring activities.
In addition, we handle the training of entrepreneurs, employees, merchants and other figures through special live sessions directly at the company headquarters.
Rely on true professionals of the SAP CRM and ensure the presence of a qualified partner 365 days a year.

UTILIZZIAMO I COOKIE PER ASSICURARTI LA MIGLIORE ESPERIENZA POSSIBILE SUL NOSTRO SITO. NAVIGANDOLO ACCETTI TERMINI E CONDIZIONI